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Freight Brokering

To track consignments and deal with last-minute re-schedules, freight brokers need to be in constant communication with a wide network of carriers and logistics partners, including consignees, haulers, and trucks in transit. Getting the right information to the right person at the right time is critical to delivering goods where they need to be, on time and at a competitive cost.

Safety compliance, liability management and customs clearances bring further complexity to the freight broking industry. All of this, and the emergence of online freight brokerages, is driving traditional brokers to digitize their transportation supply chain processes in order to stay competitive.

Case study - ContainerWorld

Alcohol distributor employs voice to enhance productivity

How voice enables company to better adapt and succeed in an ever-changing market.

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Industry challenges

Matching customer consignments to shippers and through to their destination is a daily challenge for freight brokers. Manually handling quotes, load-posting, checking capacity and driver call-backs are time consuming, labor intensive and prone to human error. And, throughout all of this, both compliance and cash flow must be maintained – both of which are significant challenges in this sector.

Modern supply chain solutions can be highly effective in automating the transportation supply chain and can create significant benefits for freight brokers. Continuing with mostly manual processes will impact productivity at every stage of the process (from quote and load acceptance to tracking in transit and to delivery) and reduce visibility – which is essential for meeting customers’ growing expectations. By providing status updates and capturing digital proof of delivery in real time, customers will gain complete visibility of their consignments.

Digitized data entry and distribution to all relevant parties dramatically reduces costly errors and omissions too. Integrating with carrier systems helps to simplify capacity planning and freight traffic systems, and shipments can be tracked accurately and with complete visibility from quotation to delivery, reducing the overall risk.

Through direct integration with accounting systems, it’s possible to invoice faster and more accurately, and therefore improve cash flow. With increased liquidity, logistics partners can be paid on time, maintaining stronger, more valued carrier relationships.

The Körber difference

Körber solutions are widely used to improve transportation operations from order and warehousing to final mile delivery. Our integrated functionalities provide real-world solutions to the many challenges of freight brokers, and can be adapted to your business processes.

Our dedicated consultants work in close partnership with you to bring tangible efficiency improvements to your operations and the capability to compete with the new generation of digital pure-play web freight brokerages.

Our software solutions integrate with QuickBooks, Sage, Microsoft Dynamics and a host of other third-party systems as standard. They are modular, highly configurable and provide the flexibility to precisely fit your unique operating model today, with the scope to adapt and evolve to accommodate tomorrow’s challenges.


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