Elevate your omnichannel order orchestration

Optimize omnichannel order fulfillment, manage the order lifecycle and oversee the buyer journey across your complex supply chain network to meet customer expectations while minimizing cost.

Delivering the most powerful order routing engine and fulfillment logic in the market, Körber's functionally-rich Order Management System (OMS) optimizes omnichannel order routing and delivers a single view of customer inventory orders, items, shipments and payments across your enterprise. As the market leader in order routing with the ability to pivot rules quickly, Körber's order routing capabilities have been recognized in The Forrester Wave™.

Our order management system (OMS) provides advanced customer experience management, including inventory visibility, order confirmations, alerts and updates. Store associates appreciate our highly-intuitive, easy-to-use user interface (no training/manual required) that makes it simple to fulfill orders and deliver personalized service for customers.

Order Routing

Optimize fulfillment by identifying the best location for inventory available-to-promise (ATP) and benefit from the best of both worlds – define and optimize strategies with a simple-to-use tool that doesn’t require IT resources to set up. Tap into over a dozen cost considerations to further optimize your defined rules for routing.

Körber's solution enables visibility over in-store inventory and order fulfillment timeframes. Our robust customer experience management offering proactively provides communications to your customers throughout the lifecycle of the order. Deliver a seamless BOPIS experience that fosters brand loyalty and competitive advantage.

Rules Engine

Flexibility in configuration is key to driving profitability. Körber's rules engine combines power, speed and flexibility to supercharge ease of use. With a user-friendly, simple user interface (UI), Körber's powerful rules engine responds quickly to changes and rapidly configures rules based on your needs.

Data Lifecycle Management

Manage data, inventory, orders and payments across all your systems to optimize order fulfillment. Improve your customer experience and customer care delivered by your associates with the ability to view, track and manage orders and payments across the retail enterprise, including orders fulfilled by dropship partners (suppliers, third-party logistics partners), stores and distribution centers (DCs).

Years of in-house OMS expertise

The industry's first unified commerce platform built as microservices

Global clients

Global omnichannel and

supply chain consultants