The e-commerce boom continues to drive the global growth of parcel volumes, presenting new challenges for the Swiss Post.
An increasing number of smaller parcels in various shapes, sometimes poorly packaged and in polybags, need to be processed. These mixed items (mixed-mail) fall into a category that is neither mail nor normed parcels. Since they are difficult to process automatically using traditional parcel sorting systems, they have often been sorted manually.
Swiss Post was looking for a suitable automation solution to address this challenge. In close collaboration with Swiss Post, Körber developed a tailored solution within six months through intensive workshops, using 3D simulations to create the foundation for optimal project execution.
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