A look into all of the potential workflows that can be voice-enabled, inside and outside the warehouse.
Several decades ago, voice technology got its beginnings in the warehouse as a way to increase productivity and accuracy in the picking process. The basic premise of the technology was that it allowed the workers to move through the warehouse without anything to distract them or tie up their hands- a stark difference from the traditional picking styles of RF scanners and paper. Once warehouses began to realize the benefits of voice they began to expand their use beyond picking, and then beyond the warehouse altogether.