Increased eCommerce and evolving customer expectations have had a significant impact on warehouse operations.
Unless companies can scale to meet rising demand and faster fulfilment, they risk being left behind by their customers. Meanwhile, an unpredictable labor market has made attracting and retaining warehouse workers a significant challenge. This has further amplified the problem.
Supply chain leadership must therefore plan and act accordingly to establish warehouse capabilities that will benefit them today and will be required as demand continues to grow. Proper application of technology is critical to success.