Adore Beauty

Adore Beauty is Australia’s longest-running online beauty store, and an official stockist of over 200 leading global beauty brands.

Industries: Beauty, Cosmetic e-commerce

Location: Melbourne, Australia

Challenges:

Adore Beauty’s rapid growth led to increased errors in its warehouse. It was dealing with:

• Increased client expectations, order volume, and SKUs
• Picking errors, inventory accuracy issues, and labor and packaging inefficiencies
• A WMS too inflexible to meet new demands

Solutions Implemented:

A new WMS enabled Adore Beauty to get back on track. This included:

• Warehouse advantage
• Slotting
• Page editor

Benefits:

Adore Beauty was able to increase pack time while reducing pick time and error rate. It:

• Achieved 3x faster packing
• Saved 26,093 KG of cardboard annually
• Saw fewer than 12 errors per thousand items during the busy Christmas season